Access and login


How do I get access to the SmaTiX portal?

If you are interested in or have any questions about SmaTiX, you may reach us via our contact form or by telephone under +49 69 29891.444.

I have forgotten my password.

In order to request a new password or change an existing one, please click on the “Forgot Password” button on the login-page, type your username and then click “Send”.

You will then receive an e-mail to your registered e-mail address containing a link, through which you can set your new password. Afterwards, you will be able to login with your new password.

If you have not received this mail within a couple of minutes, please also check your spam folder.

I have forgotten my username.

Please click on the “Forgot Username” button, type your registered e-mail address and then click “Send”.

You will then receive an e-mail to your registered e-mail address containing your username.

If you have not received this mail within a couple of minutes,

  • please also check your spam folder and/or
  • check if you have correctly typed your e-mail address. For security and data protection reasons, we will not give a hint if the stated e-mail address had not been registered with us.

In case your e-mail address has changed and you no longer have access to the old mailbox, you may reach us via our contact form or by telephone under +49 69 19891.444.

My contact details have changed.

Please reach out to us via our contact form or by telephone under +49 69 19891.444.